Crm4 has developed the automation service that offers the possibility. Of sending automatic communications via different communication channels. Such as whatsapp, email and sms, using the integration of webhooks , to the contacts uploaded to the platform. Webhooks allow you to hungary phone number library activate follow-up actions in real time. Your operators can easily start scenarios on the platform by clicking on the pre-set templates. Thus ensuring immediate responses to customer needs. Crm4 allows you to implement your sales strategies with the tool you consider best. Even if, as we wrote above, whatsapp has an opening rate of 98%, so if you want to boost your calls, we suggest you make crm4 communicate with whatsapp.
Crm4 is used by different types of businesses and for both teleselling and telemarketing activities. In the next paragraphs we will share some use cases that can inspire your business too.
1- How to Boost Appointment Making with WhatsApp Reminders
If you are making appointments, it might be appropriate to send the customer. A message that contains the day, time, agent name and reason for the appointment. Set are you interested in website promotion in search engines a default message, the so-called template. To be inserted in the scenario created. On the platform via the automation service. In this way, the operator, when making the appointment. With a simple click will choose the template to send during or immediately after the call.
The benefits:
- operational efficiency : by using a predefined message, the operator can save precious time during the appointment-making phase, reducing the need to manually draft each individual message.
- accuracy and consistency : thanks to the rich data predefined template, uniformity is guaranteed in the messages sent to customers, avoiding transcription errors or incomplete information.
- professionalism and corporate image: sending clear and well-structured messages conveys a professional and well-groomed image to customers, helping to strengthen trust in the company.
- Ease of use : With a simple one-click template selection, the operator can quickly and effortlessly send appointment information to the customer.
- Error reduction: by reducing the risk of human errors in communicating appointments, possible misunderstandings and oversights are avoided.
- Tracking and Monitoring : By automating the message sending process, you can track customer communications and monitor the effectiveness of your appointment strategies.
2- Financing and credit transfer: send offers and estimates
There are sectors that can be perceived as more complex than others due to the products and services offered. One of these is certainly the debt collection and financing sector. The users contacted may be afraid to trust a stranger who offers sums of money on the phone and presents himself as a solver of economic problems.