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My continuing ucation will never stop. In a consultancy role, I discover more about business processes, new industries and how Salesforce can support them every day.” JOHN VANDEVELDE Refresher training during working hours Nowadays Vandevelde is in the luxurious position of being able to continue learning during working hours. Employers expect to have upskill or retrain just over 70% of their employees by 2025 . “It is completely self-evident for organizations to invest in further training. Their employees are then more productive and more satisfi with their jobs, and as an organization you are also better prepar when a new challenge arises,” says Vandevelde.

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But before he end up in that luxurious position, he mainly learn a lot by watching YouTube videos after work and following Trailhead modules. “You can compare that to going to the gym in the evening or going for a run,” he says. “Skipping once is no problem at all, but you only achieve something by persevering!” Free refresher training Upskilling doesn’t have to be expensive at all. In fact, Trailhead and Salesforce’s YouTube Cameroon WhatsApp Number List channels are free for everyone to access. “You don’t have to be a nerd, and chances are you’ll be able to follow along just fine thanks to all the knowlge and experience you’ve gain in your previous positions,” says Vandevelde. “Our very best Salesforce admins had a customer-facing role before, so they already knew exactly how the processes work.

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So if you currently work in a retail environment or call center and want to develop yourself in a slightly different direction, it’s a good idea to take a few Trailhead modules. You can immiately put the acquir knowlge into practice, all without it costing you a penny. Productive and innovative work? It starts with good data management IN DV Leads SMALL BUSINESS, STARTUPS, MKB Productive and innovative work? It starts with good data management Don’t want to miss anything? Sign up for our online newsletter and stay inform of the latest content! Boost productivity in your company. Ensuring the very best customer experience. Be innovative.