The new normal is not only a compelling reason to make changes, but also offers organizations enormous opportunities. The ability to use data and insights to reassess the business environment and customer nes, while focusing on digital offerings, presents a great opportunity for companies to differentiate themselves from the competition. 30/04/2021 BY SALOMÉ POUW What is digital transformation and why is it so important? IN DIGITAL TRANSFORMATION , IT , MARKETING , SALES , CUSTOMER EXPERIENCE What is digital transformation and why is it so important? Don’t want to miss anything? Sign up for our online newsletter and stay inform of the latest content! The new business adage is digital transformation.
Culture and Leadership Operational
Digital applications are becoming more and more numerous and have accelerat enormously due to the pandemic. Companies are more aware than ever that digital transformation is a must to continue to meet customer expectations and to survive. It is important to have as much insight as possible in advance about how you can Wallis and Futuna Islands Email List successfully use the digital transformation for the benefit of an optimal customer experience. “Every digital transformation begins and ends with the customer, and every CIO I speak to confirms that” – Marc Benioff, Chairman and Co-CEO, Salesforce. What exactly is digital transformation? Digital transformation is the process of using digital technologies to create new business processes, a different company culture and much better customer experiences.
Agility Customer Experience
It fundamentally changes the way you work and meet ever-increasing customer expectations. But that’s not all, the digital transformation is also driving a cultural change, forcing companies to meet different, higher standards and meet increasing customer demands . Companies will have to try more and not be afraid of not always being DV Leads successful. The meaning of digital transformation Digital transformation is vital for any business, regardless of size. The competition is not standing still and is becoming increasingly digital. It is therefore more important than ever to do business more digitally if you want to remain competitive and relevant for your customers and prospects.