Then think about how you can remove friction with personalization and automation and use that as a starting point. 04/10/2021 BY ALICE FRAIN Now is the time to digitize your business IN CRM , DIGITAL TRANSFORMATION , SMES , STARTUPS Now is the time to digitize your business Don’t want to miss anything? Sign up for our online newsletter and stay inform of the latest content! Digitization is nothing new. It exist before COVID-19, but the pandemic has accelerat it. Because shops had to close or could only remain open with restrictions, customers switch en masse to online shopping. Overnight, the entire business world had become a largely digital one.
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Everyone did their best to join in, but then you had to be quick: the digital transformation, which had been plann for years, suddenly had to be done in a few months. New and more secure online business methods were introduc at Sweden Email List lightning spe. And on the customer side, we especially saw their rapid adaptability: almost every customer discover the convenience and efficiency of nline shopping. Within months, the business landscape had completely chang. SMEs that were not that far digitally felt enormous pressure.
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How do I respond to the changing shopping behavior of customers? How do I innovate to offer relevant products and services? How do I stay in personal contact with customers now that stores are forc to close or open with restrictions? Unfortunately, this was too ambitious for most entrepreneurs. They saw their stores dusting off while DV Leads their competitors us the power of digitization to emerge stronger from the crisis. Some companies innovat and reap the benefits, others had to downsize and wait for the ‘old normal’. We now know that the old ways of doing business will never come back. And what do you do then? Fortunately, there is a recipe for a better future… and it starts with digitization.