Through such a cloud, companies can involve customers in product development and, bas on their feback, perfect not only what they make, but also how and where they do it. The same goes for sales, service and customer experience with the product. “ Sector clouds are going to turn business completely upside down. Companies can respond to new trends much faster than before.” These magical qualities of the industry cloud enable companies to not only accelerate their customer-facing innovations, but also apply them to every aspect of their business. And that opens the door to that good customer contact that you ne to give your customer that irresistible customer experience.
As more becomes possible, companies are leaving behind the development phase of their digital transformation and are entering a world where they can work fully digital and customer-orient across the company. The following four factors make this possible: new possibilities thanks to artificial intelligence (AI) , enabling companies to keep pace with the world around them; smart digital channels , so that customers can Somalia Email List decide for themselves when and how they contact a company; insights and data about the sector, so that companies have a benchmark against which to measure their results; and embd value so that companies can keep their shareholders happy. A new way of doing business I am convinc that sector clouds will completely disrupt business.
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Thanks to customer and market data of unprecent quality, companies can respond much faster to new trends. And customers can connect with a brand that has won their trust in a completely different way, leading to great experiences DV Leads rather than disappointing ones. I think that combination will quickly become the new standard for a truly customer-orient company. Are you curious about how customers with technology from Salesforce are transforming their business? Then view the Industries Summit of Salesforce.BY DENNIS STOUTJESDIJK Measure the ROI of digital sales experiences IN SALES.