With B2B commerce sites you enable business customers to place orders online. This gives buyers the digital experience they expect and frees up sales and service reps to focus on intensive interactions. “ 80% of business customers expect to do more online business.” SALESFORCE STATE OF THE CONNECT CONSUMER REPORT. With an engaging digital sales experience, prospects move through your sales funnel largely without any interaction with a salesperson. For your sales team, an effective digital experience results in faster workflows, including the requir steps for the configuration, pricing and quotes of your products.
Accessible Content Online About
Your sales reps no longer have to say “I’ll call. You back later” and can start talking right away. Taken together, these benefits lead to a higher ROX, which you can measure with all your favorite sales metrics. The following sales. Metrics South Korea Email List are most strongly affect by the ROX. Eight ROX metrics for digital sales 1. Upsell and cross-sell rates Your current customer base is fertile ground for new sales. With a digital sales experience that seamlessly transforms into a service, content, and commerce experience, you turn existing customers into prospects for other products.
The Products and Brands
Depending on what you’re selling, you can create an experience that lets customers learn about new products or buy them without your sales team having to do much, if anything. For example, say you sell industrial equipment. You can offer new customers a B2B commerce experience to easily buy spare parts without having to speak to a DV Leads salesperson. Discover how you can improve your bottom line with Sales Cloud Sell your way, anywhere. Transform your sales management and sales productivity with sales automation. View the sales cloud demo 2. Qualifi Leads A great digital experience leads to more qualifi leads . You can visualize this by tracking the success of your experience and measuring the increase in marketing-qualifi and sales-qualifi leads against previous qualifi lead benchmarks.