So digital is no longer optional; this new reality ensures that business processes are refin, that customers are put at the center of your company and that you have to look closely at where new opportunities lie. Curious about how to make meaningful and successful contact with your customers, how to keep employees engag and […]
Day: March 22, 2023
Beepers You Still See This Happening
Customers don’t just want words, they also want actions At a time when people collectively express their support for causes that are close to their hearts, just nice words are not enough. No less than 90% of customers want companies to put their values into practice, while 89% expect those values to be clearly stat. […]
Prefer Outdated Technology Such
As in the rest of the world, businesses in the new economy can differentiate themselves through a variety of channels that provide customers with an experience that is trustworthy, empathetic and practical. It will be quite a challenge to meet those expectations in the Netherlands, because this requires an overarching strategy for sales and service […]
Succeed Your Teams Also Need
From an international perspective, there is still plenty of work to be done in terms of adapting services and implementing innovative solutions. Globally, most consumers (54%) believe that COVID-19 requires companies to approach their customers differently and expand their product and service offerings. 69% expect new digital sales and service channels and formats to replace […]
The Digital Transition Successful
After a year in which the headlines were fill daily with news about the economy, health, world leaders, social injustice and the climate, the international market has chang beyond recognition. The customer journey , expectations and behavior of customers have made an unprecent major turnaround at lightning spe. Our most recent State of the Connect […]
Help Them to Stay Motivated to Make
Always make time to improve customer relationships Whether you sell to existing customers or new prospects, there are always plenty of opportunities to build and improve relationships. Setting up an efficient sales process does not mean that you neglect one customer when you focus on another customer. It just means thinking about what customers ne […]
Ensure That You Enthuse Your Employees
However, that is often only a short window of time before their next challenge looms. As a sales employee, this is often your only chance to tackle at least part of the problem right away. “ Make sure you ask relevant questions, appropriate to the problem at hand and the specific challenges of customers.” The […]
Transformation As a Company You Must
Try to get input in advance, for example by asking employees via a short survey what they would like to see discuss during a virtual kick-off. There’s nothing worse than one person who spends hours reciting a bone-dry PowerPoint presentation. Try to make it fun and make sure that as many people as possible can […]
Thing of the Past With a Proper Digital
When people can trust you to get the information they ne quickly, you build a solid foundation for a relationship that benefits both of you. Look at it this way: your competitors probably sell products or services that are very similar to yours. The relationships and experiences during the sales process then become the distinguishing […]
Thinking and Working in Boxes
However these probing questions must be position differently than before the pandemic. Make sure you ask relevant questions, appropriate to the problem at hand and the specific challenges of customers. For example, if you’re trying to sell customers technology that enables team collaboration, ask how they’ve adapt to a remote-working world. Accelerate the digital transformation […]
Revenue by Improving Business Processes
Whether your company’s employees work from home or not, virtual consultations no longer hold any secrets for you. Such a ‘detach’ way of working makes it necessary to make time for your team – and not just in groups. After all, it is the individual employees in your team who convey the message of your […]
Expect It Teams to Generate Business
DIGITAL TRANSFORMATION Five sales strategies to help your SMB through the COVID-19 crisis Don’t want to miss anything? Sign up for our online newsletter and stay inform of the latest content! Despite all the new technology available today, sales teams are far from dying out. What does the future of sales look like? That is […]