They mention the importance of tools for working from home, collaboration and communication. 93% of executives who care about the experience of their teams ensure that employees have access to technologies that enable them to do their jobs efficiently. “ IT and HR managers can strengthen their teams by creating employee profiles with information about […]
Day: March 22, 2023
Technologies the Role of the It Department
If we have to search through different systems and open multiple tabs for every file we ne, it hurts our productivity. People ne a virtual environment where ideas are brought together, you can find information quickly and you can work well together. The solution: increase productivity with a simple user interface Imagine having one dashboard […]
The Increasing Adoption of New
But SMEs achiev the greatest success with social commerce : using social mia as a sales platform. In the second quarter of 2020, we saw traffic from social mia channels to websites grow by 104% compar to the same period in 2019. Still, driving customers to your website via social mia is not that easy. […]
Play in Digital Transformation With
The future of the physical store E-commerce experienc tremendous growth in the second quarter of 2020. Statistics Netherlands reports that retail internet sales in that quarter were 54.8% higher than in the same period a year earlier the highest growth ever record. Is this the end of the physical store? It doesn’t look like it. […]
What Role Does Corporate Culture
What was the influence of this on consumer behavior in the past period? And how can you, as an SME, apply the results of our research to your plans for the future? You will discover it in this blog. The two most important trends of 2020 1. The number of contactless payments increas by 90% […]
Positive Relationship Between
This involves more than just migrating to the cloud ; it’s about adapting old business models and being flexible so you can react to what your competitors are doing and what your customers expect from you. In order to meet this requirement, the role of the CIO is becoming increasingly important. Companies are in different […]
Role in Establishing and Maintaining
The new normal is not only a compelling reason to make changes, but also offers organizations enormous opportunities. The ability to use data and insights to reassess the business environment and customer nes, while focusing on digital offerings, presents a great opportunity for companies to differentiate themselves from the competition. 30/04/2021 BY SALOMÉ POUW What […]
Digital Technologies Play an Essential
The optimization and expansion possibilities for companies are endless. Businesses can optimize purchase stages to achieve higher conversion rates or provide personaliz service digitally. By properly integrating AI and ensuring the right activation of content across channels – from emails and social content to vertical markets and more – you can reach your customers everywhere. […]
Satisfaction Can Make or Break a Company
It’s all about choice Customers use an average of nine channels during the purchasing process to view inventory, seek advice and make purchases. In addition, 76% of consumers indicate that they want to use different channels in different situations. An omnichannel presence is clearly indispensable for companies. Because consumers use different channels for different types […]
Driver of Digital Transformation Customer
The fourth ition of our State of the Connect Consumer report , which is bas on responses from more than 15,000 consumers and business customers worldwide, provides an overall picture of customer nes and data-driven insights into the evolution of business strategy requir to meet them . So what do digital consumers want in 2021? […]
Everything You Do and Are the Key
Give your team members access to data and the responsibility to make decisions that improve the customer experience . Smartly use technology to improve people’s decisions, not replace people. By mapping the customer journey, you can determine how to focus on the competencies and practices that you ne to improve first. Finally In 2020, a […]
Customers Should Be at the Center
Preferr channels. Data and responsibility are inextricably link While 60% of customers are open to using AI and machine learning in touch, 65% are concern about their potential unethical use. To get their omnichannel offering in order, companies can use AI to develop strategies. This allows them to determine what content on which channels their […]