So through Dreamforce Gives, we donat $1 million to American Forests and One Tree Plant to grow trees in lower-income communities and reforest areas affect by wildfires. We also work together with Global Citizen ; a movement that mobilizes millions of people worldwide to protect the planet. Inspir by citizens’ actions around the world, this […]
The World Economic Forum, together with us and other partners, therefore launch 1t.org ; a global movement to support the growth, restoration and conservation of as many as 1 trillion trees worldwide by 2030. Thanks to this initiative, we can help slow global warming, boost biodiversity and help restore part of our planet’s ecosystem. At […]
Think about what you stand for as a company and stick to it to make sure you stay on track,” he says. “That doesn’t necessarily have to be something drastic in terms of sustainability . Sometimes it’s just something small.” HEMA is a good example that the rapid growth of your online activities can very […]
Covid has push omni-channel in a completely different direction,” says Flint. “The result was that we quickly set up new customer journeys.” Thanks to these new customer journeys, HEMA has succe in increasing online ordering and delivery capacity by 50% within a few months. Choose the right partners Responding quickly to change is only possible […]
That was exactly what the Dutch retail chain HEMA has been doing for the past year and a half. In this blog, Richard Flint, COO of HEMA, provides tips for quickly scaling up your online activities, such as setting up new customer journeys and working closely with your partners. Think outside the box If there’s […]
Think of smart incentive and rebate programs . This is bas on a complete picture of the customer and the ability to respond precisely to his nes and wishes. This interaction is the core of relationship management. Countless companies in various industries have thus increas their success in the market. Give your sales and account […]
When you think of this streamlining of information processes in the manufacturing industry, you don’t immiately think of a CRM solution . Yet there is a logical connection. For good relationship management, it is essential to extract and bundle relevant customer information from various sources, so that you get a complete customer profile. With good […]
Relationship management in the manufacturing industry: how can you be decisive on the market as a manufacturer? IN MANUFACTURING , CUSTOMER SATISFACTION , CRM Relationship management in the manufacturing industry: how can you be decisive on the market as a manufacturer? Don’t want to miss anything? Sign up for our online newsletter and stay inform […]
Below you will find five ways in which companies can use good data to work as productively as possible. Make sure you use the right technology. By keeping all your data in one place and working with tools that use data to work more productively, you ensure that your company works on the basis of […]
If you as a company do not work with good and reliable data, it becomes difficult to properly measure the performance of your company. Companies to which this applies often do not have a good idea of their (potential) customers. They act on instinct, not knowledge. As a result, processes within the company are often […]
Anyone who wants to do this must have their data management in order. In recent years, data has gone from something that is “convenient” to the essential fuel for businesses. Without good data and good data management, companies are less and less able to innovate, connect with customers and get the most out of their […]
My continuing ucation will never stop. In a consultancy role, I discover more about business processes, new industries and how Salesforce can support them every day.” JOHN VANDEVELDE Refresher training during working hours Nowadays Vandevelde is in the luxurious position of being able to continue learning during working hours. Employers expect to have upskill or […]
